Parts & Service Resources
We understand how important your industrial washer is to your daily operation. That’s why we are dedicated to providing you with reliable access to authentic parts, expert maintenance, and comprehensive support whenever required. Our extensive inventory of replacement parts and fast, reliable service, we work hard to minimize downtime and keep your machines performing at their best—so you can focus on what matters most.
We invite you to explore our parts and service offerings below, or contact our team to discuss how we can assist in maintaining the performance and longevity of your machinery.
For assistance from our Parts and Service Department, please call toll-free at (800) 331-6870.
OEM Parts / Consumables
Spare parts packages are available for purchase with all Douglas washers. We support your equipment throughout its life cycle by maintaining a large inventory of parts to enable fast, efficient replacements and minimize downtime.
Service Partners
We’re more than just a manufacturer — we’re a service provider committed to your success. With our trusted service network, we’re here to support you whenever you need us, connecting you with experienced machine repair experts.
Manuals
We created the installation guide to help your local contractor install and repair our standard line of industrial washers. It covers commonly asked questions and contains information that ensures the washers are installed and hooked up to utilities correctly.
Demonstration Tools
With full access to our demonstration tools, Factory Acceptance Testing (FAT), and expert commissioning support, you can be confident in the performance and reliability of your equipment from day one.
Phone
(727) 461-3477 Local
(800) 331-6870 Toll Free
info@dougmac.com
Corporate Office
4500 110th Ave N
Clearwater, FL 33762
Business Hours
Monday -Friday 8:00am - 4:30pm
Connect With Us
Reach Out to Us
Have a question? Our experienced sales and engineering staff is ready to assist you in identifying the very best Douglas Washer or Replacement Part to match your specific needs. Call 888-348-3947 for parts and service or email us today. We are here to help you!